Our Tour Guides

Our tour guides are all of high-quality and are totally committed to provide satisfactory tours; therefore, ZhangjiajieHoliday’s tour guides are all highly recognized, experienced and warm. They are all dedicated to meeting customers’ every demand and exceeding their expectations.

We promise that tour guides in our agency are all with high quality. Many of our clients praise our tour guides who had received them. With the goal “treating clients as our family members”, out guides in all of China welcome you with warm heart and endless enthusiastic attitudes.
And according to the tour guide system in China, there is a nationwide examination for qualified tour guides once a year, only those who pass the examination will be certificated by the national tourism administration and be able to work in this field.
Our friendly, knowledgeable and experienced tour guides will make your China tour pleasant and memorable. And when you find difficulties or confusions, you should not hesitate to discuss with out tour guides in the first time.

All tour guides are selected by strict procedures and standards to ensure high-end quality of service for our guests. 

Qualifications of being a Tour Guide of  ZhangjiajieHoliday
First, you have been licensed and certified by the national tourism administration. 

Second, you must have more than 3 years' working experience as a tour guide. Also, good language competence, good professional ethics and high sense of responsibility are required. You should be familiar with business of tour guide, with rich and extensive knowledge of tourism as well.

Third, being trained with professional reception knowledge and passing the evaluation of your performance before being able to receive guests are necessary. Be acquainted with the operation procedure of Zhangjiajieholiday team and the requirement of reception to offer high-quality service for our guests are obligatory. 

Forth, one would be requested to sign a formal labor contact with Topchinatravel or a local travel agency which have cooperation with Zhangjiajieholiday. 

Fifth, our tour guide will be scored every time after he/she finishes receiving our guests. In addition, all tour guides of Zhangjiajieholiday will receive an overall evaluation of their performance in a whole year at the end of each year. If one gets low score in the evaluation, he/she will be replaced.

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